Montgomery County needed a solution that could streamline signature management, ensure compliance with state requirements, and handle the complexity of multiple departments without requiring separate email signature templates for every iteration. 

The IT team, spearheaded by Tyler Frederick, identified that their in-house solution could not keep up with the demands for consistent email signatures across mobile devices and the frequent changes made by employees. To address these challenges and maintain brand compliance, the team chose Opensense.

William Clark, Network Engineer at Montgomery County, led the implementation of Opensense. Although there were initial challenges in agreeing on signature designs, both William and Tyler found Opensense to be user-friendly and effective in simplifying the process. "Opensense has been great. I haven't had any issues with the product or support," says William.

The integration with Active Directory (AD) was particularly praised, as it facilitated easy management of employee signatures. Tyler points out, “It integrates with AD and automatically pulls all the AD information. It works seamlessly with our Microsoft products, which is essential for us.”

With Opensense, Montgomery County has streamlined its email signature management process, achieving a smooth and efficient process. Tyler Frederick highlights the tool's ease of use and outstanding support: "Support has always been excellent. I've submitted 5 to 10 tickets, and they've all been addressed within 24 hours, often sooner, and resolved within two days."

Opensense has enhanced operational efficiency, ensured compliance, and maintained brand consistency across all departments. It provides a centralized, user-friendly solution tailored to the unique needs of government entities. With support and seamless integration, Opensense remains a crucial asset for upholding brand integrity and regulatory compliance throughout the organization.